Spanish (Latin America)
Enter your search term here...
New support ticket
Check ticket status
Account Related Queries
Unable to get login OTP?
There is delay in receiving OTP
Why am I not able to receive OTP on CoinSwitch app?
Entered OTP is giving error as “expired OTP”
Error “OTP limit exceeded” What does it mean?
What is PIN?Why is PIN required?
Unable to enter my PIN
What can be done if the PIN is forgotten?
Why am I not able to change my PIN?
PIN page not loading
See all 7 articles
Change of Contact Details
How can I change my registered phone number?
How can I change my registered email id?
Email got hacked, how can I secure my fund now?
What is the account closure process on CoinSwitch?
Can I reopen my account which I had closed?
How to add a bank account?
How to edit bank account details?
Which account will my money be sent/withdrawn to?
My issue is not listed here.
Why do I need to add a bank account?
See all 6 articles
What is the CoinSwitch Referral Program?
How does the referral work?
What is the eligibility to get CoinSwitch referral?
Why has my referral amount not been credited?
How do I know how many have used my referral link and have signed-up?
See all 6 articles
Not able to login to CoinSwitch Kuber account?
Login page says “something went wrong please try again”, what to do?
I am getting logged out very often, what to do?
Why can't I log into more than one device at the same time?
Why are withdrawals disabled on new device login?
What's the minimum & maximum value for which the gift card can be issued?
Does a Gift Card have an expiry date?
Are there any hidden charges or taxes?
Whom do I contact for any issues related to payments?
Can I cancel the gift card once sent to my friend?
See all 8 articles
How does the reward coupon work?
Where can I find my reward coupons?
Why has my reward amount not been credited?
Do you have any tips that will help me earn more rewards?
Why my scratch cards for rewards and referrals are disabled?
Help Desk Software