There can be multiple reasons for this problem, so please check below steps:
- You should not be using a VPN on your device.
- Your mobile network is strong.
- If the network is good and you are still not getting OTP then check if you are able to receive other SMSes.
- Try using Call OTP.
- Try using the "Resend OTP" option.
If you still are not getting the OTP, raise a ticket for the same and we will ensure that your issue is resolved.