Withdrawals are disabled as a security measure to protect you from any possible fraud. If your account were to be compromised, the login would be detected on a new device. To protect your account from any unauthorised withdrawals we disable all withdrawals for sometime.
We allow only a single device to be logged in at anytime. We request you not to share your OTP and PIN with any other user including coinswitch support staff. This would lead to your account being compromised and the logged in user having full control over your account.