We have recently implemented an update to our payment systems, due to which some of you may have faced issues while trying to make a deposit. Please understand that it was a necessary step to ensure a smoother deposit experience for our valued customers like you.
To make it easier for you to deposit funds to your CoinSwitch wallet, we have opened two different virtual accounts with two different banks. If one of our banking partners is undergoing maintenance or dealing with high volumes of traffic, you can easily choose to deposit funds to our other virtual account.
If you have any questions, please create a ticket with our support team.