1. Request Timed out:
Android:
- Clear the data and cache of the app.
- In case you are using mobile data, turn ON and OFF the airplane mode on your phone.
- Uninstall and reinstall the app.
iOS:
- Kill the app and relaunch it. Basically, remove the app from the background and reopen it.
2. Too many requests in short interval of time:
- Please try logging into the app after a while.
3. Something went wrong:
Android:
- Clear the data and cache of the app.
- In case you are using mobile data, turn ON and OFF the airplane mode on your phone.
- Uninstall and reinstall the app.
iOS:
- Kill the app and relaunch it. Basically, remove the app from the background and reopen it.
4. We're a Desi App/Something went wrong
Please know that CoinSwitch app would be accessible only in India. In case you are residing outside of India, you wouldn’t be able to use the same.
5. Check your internet connection and try again:
This may be due to a slow internet connection.
- Please check your internet connection and change the mobile network you are using.
- Switch the network from Wi-Fi to cellular data or vice versa.
Also, open the settings on your device, set the date and time to 'automatic', and restart the device.
After these steps, you will be able to log in successfully to the app.