Have you made 3 wrong PIN entry attempts, have you forgotten your PIN, or are you unable to change your PIN?
Note: On resetting the PIN, the withdrawals, bank account addition/changes, and resetting the PIN again will be disabled for 24 hours for security reasons.
No worries! Please follow these simple steps:
1. Click on the "Forgot PIN" option on the locked screen of the app.
2. Enter the OTP sent to your registered mobile number.
3. Now, enter the OTP sent to your registered email ID.
4. Set a "New PIN".
5. Confirm the "New PIN" by re-entering the PIN.
6. Login with your New PIN.
Disclaimer: Do not share your PIN or OTP with anyone. CoinSwitch will never ask you for your PIN or OTP.