You should be able to change your PIN from the locked screen of the app using the ‘Forgot PIN’ option.
STEP 1:
Click on "Forgot PIN".
STEP 2:
Enter the OTP sent to your registered mobile number.
STEP 3:
Now, enter the PIN sent to your registered email ID.
STEP 4:
Set a "New PIN".
STEP 5:
Confirm the "New PIN" by re-entering the PIN.
STEP 6:
Now again try to log in with your New PIN.
If you are not able to regenerate your PIN like this, please raise a ticket with us.
NOTE: On resetting the PIN, the withdrawal will be disabled for 24 hours for security reasons. You can retry withdrawals after 24 hours.
Disclaimer: Do not share your PIN or OTP with anyone. CoinSwitch will never ask you for your PIN or OTP.