What is KYC? Why is it required?
- KYC stands for Know Your Customer (KYC). Through the KYC process, we ask for your ID/address documents. By reviewing these documents, we verify your identity and credentials.
- Click here to understand what shall constitute "KYC documents".
- The KYC process ensures that every individual on our platform is a genuine user. It enables us to verify every user and thereby protect the interest of our entire user base.
- The KYC process helps to prevent suspicious and criminal activities on the platform.
What are the required documents to complete the KYC process?
- PAN card is mandatory and any one of Aadhaar, Voter ID, or Passport.
- Respective PAN and ID (Aadhaar/Voter ID/Passport) must belong to you.
- Driving licence will not be accepted.
- You can upload a photo of the printout (colour/black & white) of your e-Aadhaar.
How to complete my KYC?
To complete your KYC verification, follow the simple steps or watch the video below:
- Go to the "Profile" page and select "User Verification".
-
Basic Verification:
- Update your PAN details (PAN number, full name as per PAN, and date of birth as per PAN).
- Enter your email ID (Ensure the ID is active, as it will be your registered email ID).
- Click on "Submit".
- Enter the OTP (One Time Password) to verify your email and click on "Confirm".
-
PAN Card Verification:
- Scan and upload the front and back side of your PAN by clicking on "Scan Now".
- Ensure that you take the picture of the original PAN card.
- Do not upload a scanned document.
- e-PAN is an acceptable alternative to PAN (both colour and black & white format are accepted).
-
Identity Card Verification:
- Select the ID (Aadhaar/Voter ID/Passport) which you would like to upload.
- Scan and upload the front and back side of your ID Card by clicking on "Scan Now".
- Ensure that you take the picture of the original ID card.
- Do not upload a scanned document.
- e-Aadhaar (colour and black & white printout) is accepted.
-
Selfie:
- Take a Selfie and upload your photo.
- Click on "Continue".
How much time will it take to complete my KYC process?
Usually, the KYC process can be completed within 5 to 10 minutes.
What is the minimum age requirement to create or operate an account on CoinSwitch?
To open an account and trade on CoinSwitch, you must be at least 18 years old.
Is it necessary to do KYC for every trade?
- KYC is not required for every transaction
- It is a one-time verification process done during CoinSwitch account creation