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  1. CoinSwitch Kuber
  2. Account Related

Account Related

Everything to do with your account, rewards & CoinSwitch policies

Account Statement and Invoice

  • How to download account statement?
  • How to download invoice?

Referral & Reward Program

Bank Accounts

  • My issue is not listed here.
  • Which account will my money be sent/withdrawn to?
  • How can I change my bank account details?
  • Why do I need to add a bank account?
  • Why I am not able to update my bank account?

Account Closure

  • Can I reopen my account which I had closed?
  • What is the account closure process on CoinSwitch?

Nominee Addition

  • How to add nominee for your CoinSwitch Kuber account?

Change in Contact Details

Access PIN

  • What should I do when I get the error message, ‘Max number of retries exceeded, Please try Forgot PIN’?
  • PIN page not loading
  • Why am I not able to change my PIN?
  • What can be done if the PIN is forgotten?
  • Unable to enter PIN
  • What is PIN? Why is PIN required?
See all 7 articles

OTP

  • Error “OTP limit exceeded” What does it mean?
  • Entered OTP is giving error as “expired OTP”
  • There is delay in receiving OTP
  • Why am I not able to receive OTP on CoinSwitch app?
  • Unable to get login OTP?

Login

  • I am getting logged out very often, what to do?
  • Login page says “something went wrong please try again”, what to do?
  • I am unable to login to the app?
  • Why I am seeing the maintenance screen as soon as I log in on the app?
  • Why my CoinSwitch account is blocked?
CoinSwitch Kuber