Support

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Activity overview

Latest activity by Support
  • Support created an article,

    Delisting Quantstamp (QSP) 15th August, 2022

      CoinSwitch is delisting Quantstamp (QSP) on 15th August, 2022, keeping in mind the best interest of all our users. We periodically review the coins listed on CoinSwitch to ensure they meet the hi...

  • Support created an article,

    How many exchanges can I place orders on?

    You can view all the available exchanges in the exchange selection dropdown on the top right of the trade page.

  • Support created an article,

    What all order types are there on CoinSwitch Pro?

    Currently, you can place only Limit Orders. Other order types are coming soon and can be viewed while placing the order.

  • Support created an article,

    How can I cancel my order?

    You can delete your open orders from the ‘My Open Order’ section.  Deleting an order does not guarantee that the order will be canceled. If the order is already executed on the exchange, it can’t b...

  • Support created an article,

    What is the available balance and locked balance? How can I unlock my locked balance?

    The available balance is the one that is available for trading. The locked balance is locked because of open orders. You can unlock your locked balance by canceling the order.

  • Support created an article,

    What are My Pro Orders?

    These are the recent orders placed by you on CoinSwitch Pro.

  • Support created an article,

    What are Open Orders?

    All the orders which are still pending completion are called ‘Open Orders’.

  • Support created an article,

    What is Trade History?

    Trade history shows the last 10 trades that happened on the selected exchange for the selected asset.

  • Support created an article,

    What is an Order Book?

    Order Book helps you see all the open orders on both buy and sell sides, organized by price level for a specific pair on an exchange. It shows corresponding volumes to indicate the market depth.

  • Support created an article,

    How is TDS applied?

    TDS is applied on the crypto sell transactions. Details of this can be found in the order invoice.